Repeat Prescription Changes During Covid 19

Dear Patients

Due to the increased volume of telephone calls  into the surgery each day requesting repeat medication the decision has been made to stop accepting medication requests via the telephone (exceptions for our frail elderly /housebound High Risk Patients) from the 1st November 2020.

You can now request repeat medication in the following ways: 

All prescription requests can take up to 72 hours to process (3 working days) until they reach the chemist, so please contact the chemist after this time to see if your prescription is ready for collection.

Please be Kind to our staff. They are working extremely hard to support 12,000 patients under very difficult times.