Please note that the eConsult service for GP Online Consultation is currently not available, we apologise for any inconvenience caused. However, the eConsult Self Help Advice service is still accessible 24/7.

NHS 111 can help if you have an urgent medical problem when your GP practice is closed. 

Dial 111 on any phone for advice, or visit the NHS 111 website – 111.nhs.uk.

Remember to call 999 at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

Get Medical Advice 24/7

With eConsult patients can check their symptoms anytime, anywhere, and receive on the spot medical advice and treatment guidance, be it in the middle of the night or at their desk during the working day.

Get the Answer Sooner

eConsult effectively reduces the time to a successful patient outcome by educating patients on how to self manage their symptoms at home and signposting them to the most suitable services that can provide effective treatment solutions.

Capture Critical Illness Earlier

eConsults online consultation form red flags any time critical or serious medical symptoms so patients can quickly seek out the urgent care and attention they need, without compromising their health waiting for a face-to-face appointment.

Feel More Satisfied

In pilot studies eConsult received a 95% satisfaction rate from the patients who used the service as part of their general practice’s trial, helping to significantly improve patient doctor relations and increase confidence in primary care.

Diagnosis Without Leaving Your Desk

With eConsult patients are able to have their symptoms remotely assessed by their own family GP without the need to visit the surgery in person, negating the need to take time off work or use precious holiday days for the sake of a 10-minute consultation.

Medication at Your Convenience

eConsult makes it possible for repeat prescriptions to be reissued without the patient having to make a GP facing appointment. The prescription can simply be collected at a local pharmacy of the patients’ choosing, at a time that suits them.