Important - New Prescription System
We are changing our prescription system. If you have registered with the new system, EMIS Access then please click here to order your prescription.
More information about registering can be found here
Otherwise please order using the existing system however please be advised this system will cease operation in the near future. Click here to order your prescription using the existing system
Your doctor may authorize your regular medication to be repeated without the need to make an appointment each time. Normally three prescriptions, each for 56 days’ supply, will be authorised. You will be given a counterfoil with the first prescription. Please keep this safely, as it is an important safety check.
When you have around a week’s supply left, please mark the item(s) that you require on the counterfoil and either
- hand it in at the counter
- post through the letter box (located at reception marked “Prescription Requests)
- by ordinary post
- by fax – fax no. 02380 877909.
Your regular pharmacist may offer a collection service, if you would like to take up this service please make arrangements direct with your pharmacist and advise us accordingly by marking on your prescription the full details of the chemist involved.
We will then arrange for your prescription to be collected and your pharmacist will prepare your medicines for you to collect from the pharmacy. Alternatively, if you would like your prescription sent to you by post please provide the practice with a stamped addressed envelope.
Please allow two working days from the time we receive your prescription until its collection if you are bringing this in person to the surgery. If you are posting your request, please allow extra time for this to reach the surgery
Please note that for safety reasons we do not accept prescription requests by telephone.
The Department of Health recommends us to prescribe medicines “generically”. This means that the prescription will usually give the chemical name of the drug (usually given in tiny writing on the packet) rather than the trade name. Please note that two drugs with the same “generic” name but different trade names will be the same in all but packaging and appearance.