The Practice took over covering in-house Phlebotomy from the 2nd January 2015. Currently approximately 52 patients per month do not turn up for their appointment and do not let the surgery know will not be attending. - that is 52 appointments that could have been given to other patients. That is 4.33 wasted hours within our phlebotomy team.
Between 9:00 & 12:00 or 12.00pm to 4.00pm Monday to Friday within our Dibden Purlieu surgery & 8:30 - 10:30 Tuesdays and Thursdays at our Marchwood surgery.
You are advised to book these appointments in advance as this is likely to be a very popular service and we will have a very strict policy that when the surgery is full you will be asked to book on another day (we will not be able to fit you in as an extra) this is because a limited service is being offered through New Forest Healthcare Ltd and the practice does not have the manpower to provide extra.
At the beginning of each session there will be 3 walk-in/urgent slots available however; once they have been filled any patient turning up on the off chance will be asked to attend on an alternative day, which is why it may be better to book an appointment as a guaranteed slot.
We would also ask for your patience when attending an appointment as patients from other local practices attend this service, which then takes a little longer for our staff to complete because they need additional information to process these bloods.
On Behalf of the Partners
3rd April 2018