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!Letters from NHS England requesting our patients to re-register with another practice!

Some of our patients have received a letter from NHS England (Primary Support England) suggesting their names will be removed from our patient list as their address is outside of our practice boundary (mainly Marchwood patients.) Please be reassured that this request was NOT made by Forestside Medical Practice and that patients are more than welcome to be registered with us at Forestside. We feel this may have been an error on behalf of NHS England which is outside of our control. Please accept our apologies whilst our team are looking into this. Please contact us 02380 844546/871233 if you have received a letter like this so that we can investigate. Your help is greatly appreciated.

Phlebotomy Service

Dear Patients,

The Phlebotomy service has been taken over by New Forest Healthcare Ltd and a member of their phlebotomy staff will start working within three of the local practices within the waterside area from the 2nd January 2015. 

This means that Forestside Medical Practice will be offering a phlebotomy service between 9:00 & 12:00 or 12.00pm to 4.00pm Monday to Friday within our Dibden Purlieu surgery & 8:30 - 10:30 Tuesdays and Thursdays at our Marchwood surgery.

You are advised to book these appointments in advance as this is likely to be a very popular service and we will have a very strict policy that when the surgery is full you will be asked to book on another day (we will not be able to fit you in as an extra) this is because a limited service is being offered through New Forest Healthcare Ltd and the practice does not have the manpower to provide extra. 

At the beginning of each session there will be 3 walk-in slots available however; once they have been filled any patient turning up on the off chance will be asked to attend on an alternative day, which is why it may be better to book an appointment as a guaranteed slot. 

We would also ask for your patience when attending an appointment as patients from other local practices attend this service, which then takes a little longer for our staff to complete because they need additional information to process these bloods.

 Kind Regards

 

Julie Stewart

Practice Manager

On Behalf of the Partners

18th December 2014



 
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